For caregivers

"They're sending Mom home tomorrow." Here's the next 48 hours.

Aging Sidekick gives you the questions to ask the case manager, a home-care plan to plan for a safe discharge, and a place to put the paperwork.

Aging Sidekick complements, not replaces, your care team. In an emergency, call your local emergency number.

A daughter and her mother reviewing the discharge papers together at home

Planning for a safe discharge home

It’s often a relief to hear that we can leave the hospital and go home. We feel better at home - we’re more comfortable, we can rest, and we have our favorite people and things. Many times, when we’re preparing to leave the hospital, we’re focused on what medications we need to get from the pharmacy, what follow-up appointments we need, and the medical discharge instructions.

We often overlook the day-to-day care needs that are common. When we’ve been hospitalized, we might have changes in mobility, we might be weak or confused from medications, and we might have restrictions on lifting, bending, walking, driving, or even what we can eat. This results in us needing help - from a few days, to a few months - with day-to-day tasks like shopping, housekeeping, bathing, getting dressed, taking care of pets, and more.

The hospital’s social worker (also called a discharge planner) can help you identify how any restrictions or changes will impact your day-to-day activities. They can help you identify where you’ll need help, so you can begin making plans to have friends, family, or local services help out.

Ask to speak with the discharge planner, and request a “care plan meeting”. This is a meeting with your medical care team and the discharge planner. During the meeting, ask, “Can you tell me what limitations or restrictions are going to create challenges in me being able to do daily tasks on my own? Where do you expect I will need someone to help me with ADLs or IADLs?”.

What is happening

What to do when the discharge clock starts

You might be given a short window to plan for a discharge home - possibly less than 24 hours, in some cases. The discharge planner will be coordinating the medical follow-up appointments, discharge instructions, medications, and any medical equipment - all of which are key to your recovery. In addition, you can talk with the case manager about a daily care plan to ensure your loved ones' daily needs are met.

A caregiver reviewing a printed care plan with her parent
What helps

Walk in with questions. Walk out with a plan.

Making the time to talk with the case manager will help to ensure you're prepared for a safe discharge.

  • Ten questions to ask
  • A printable Daily Care Plan to review with the case manager
  • Organizing the discharge summary and the new med list
See it in action

What it looks like inside

Aging Sidekick voice intake — a 15-minute conversation that builds a care profile

Voice intake — 15 minutes

Printable Daily Care Plan summary you can hand to the discharge planner

Printable Daily Care Plan

Upload the hospital discharge summary and get a plain-English read-back

Plain-English discharge summary

Understanding Medicare's 3-day rule

Some illnesses and injuries require an inpatient rehab stay after hospitalization to help us recover and regain our strength and mobility. Original Medicare covers a stay at a rehab center - also known as a skilled nursing facility (SNF) - after a hospital stay if your loved one was inpatient at the hospital for at least three consecutive days. The midnights are counted starting the day they were admitted as an inpatient — the day of discharge does not count.

If you’re expecting your loved one to recuperate in rehab, talk with the care team. One thing to ask is: “Will my family member qualify for rehab, based on Medicare’s 3-day rule?” Time spent in the hospital under “observation status” does not count toward the three-day requirement, even if your loved one was in a hospital bed the whole time. Ask the case manager: “Is my mother admitted as an inpatient, or is she under observation?”

Additional key questions are, “Do you expect my family member to need an inpatient rehab stay? If not - what does recovery look like, and what treatment will they need after they leave the hospital?”

Sources: Medicare.gov — SNF coverage · NIA — hospital discharge planning · AARP — observation status.

In their own words

What caregivers tell us

My dad (early 80s) was discharged from the hospital yesterday … they also diagnosed him with malnutrition. He is now down to 130 pounds … Now that he's home, he's acting like this is still a medical facility.

U
u/[OP] r/AgingParents, September 2025
Free download

10 questions to ask the hospital case manager

A printable, plain-English checklist of the ten questions to ask before discharge — diagnosis, medication changes, follow-up provider, equipment, after-hours nurse line, and what an unsafe discharge looks like.

FAQ

Caregivers ask these the most.

How do we know what to do after discharge?
Talk with the social worker or discharge planner, and request a printed copy of the discharge summary. They can also email it, or it is often in the electronic medical record. If they share anything around diagnosis, new medications, or follow-up dates, make a note of those and keep them handy until you receive the discharge summary.
My loved one seems more confused than before. Is that the medication?
Sometimes new medications cause confusion, but a sudden change is worth a call to the doctor or nurse line — even if it does not feel like an emergency.
I cannot remember what the nurse said about the wound dressing.
Call the unit you were discharged from and ask for a refresher. The primary care physician or home health agency can also help. Take notes and keep them in a place where you - or anyone else doing the care - can refer to them easily.
Should we go to the emergency room or wait for the doctor?
Aging Sidekick is a planning tool — not a medical adviser. The discharge paperwork may give a list of signs you need to be seen, or things to watch for. For chest pain, sudden weakness, slurred speech, severe bleeding, or trouble breathing, call your local emergency number. If you're unsure, call your primary care physician office. If you think it's an emergency, call 9-1-1.

Start your loved one's plan free — takes 15 minutes.

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